I use VNC with a custom script that does a silent install before it executes, 
and uninstall when it's done. It's pretty clean.
You have the right ports open on Win7 right?



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-----Original Message-----
From: Nigel Parker [mailto:[email protected]] 
Sent: Wednesday, February 27, 2013 5:22 AM
To: NT System Admin Issues
Subject: Remote control software

Hi
We are finally moving to windows 7 however one problem we have is that on 
windows xp we used VNC we even created a batch file that would roll the 
software out to desktops.

We could use remote assistance however!
We arrange a time to connect but then find the user has gone to a meeting or is 
on lunch if this is the case we can then connect and do what we have to while 
they are out.

In our IT policy it does say we can control you machine at any time for updates.

question is then does anyone use VNC or similar on windows 7, all I get when 
connecting is a black screen Recommendations are very welcome  

Nigel Parker
Systems Engineer
Ultraframe (UK) Ltd
Tel:   01200 452329
Fax:   01200 452201
Web:   www.ultraframe.com
Email: mailto:[email protected]




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