Hi Yep I checked the ports were open We have a similar script that uses psexec to install the software and remove it on exit (if required)
And you can connect ok to windows 7 machines? Hmmm we must be doing something wrong then Do you have any 64 bit machines that the software also works on I am begging to think I need to build a test lab and do some experimenting What version of Vnc could you please email me a link thanks Thanks Nigel Parker Systems Engineer Ultraframe (UK) Ltd Tel: 01200 452329 Fax: 01200 452201 Web: www.ultraframe.com Email: mailto:[email protected] -----Original Message----- From: Derrenbacker, L. Jonathan [mailto:[email protected]] Sent: 27 February 2013 13:46 To: NT System Admin Issues Subject: RE: Remote control software I use VNC with a custom script that does a silent install before it executes, and uninstall when it's done. It's pretty clean. You have the right ports open on Win7 right? Jon Derrenbacker | Systems Engineer | Manager | Keiter 4401 Dominion Boulevard, 2nd Floor, Glen Allen, VA 23060 phone: 804-273-6221 | fax: 804-747-3632 | keitercpa.com Experience | Knowledge | Relationships | Insight Note: This communication, including any attachments, may contain privileged or other confidential information. If you are not the intended recipient, or believe you have received this communication in error, do not print, copy, retransmit, disseminate, or otherwise use the information contained within. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. IRS Circular 230 Disclosure: To ensure compliance with requirements imposed by the IRS, we inform you that any tax advice contained in this communication (including any attachments) is not intended or written to be used, and cannot be used, for the purpose of (i) avoiding any penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction(s) or tax-related matter(s) addressed herein. -----Original Message----- From: Nigel Parker [mailto:[email protected]] Sent: Wednesday, February 27, 2013 5:22 AM To: NT System Admin Issues Subject: Remote control software Hi We are finally moving to windows 7 however one problem we have is that on windows xp we used VNC we even created a batch file that would roll the software out to desktops. We could use remote assistance however! We arrange a time to connect but then find the user has gone to a meeting or is on lunch if this is the case we can then connect and do what we have to while they are out. In our IT policy it does say we can control you machine at any time for updates. question is then does anyone use VNC or similar on windows 7, all I get when connecting is a black screen Recommendations are very welcome Nigel Parker Systems Engineer Ultraframe (UK) Ltd Tel: 01200 452329 Fax: 01200 452201 Web: www.ultraframe.com Email: mailto:[email protected] Please consider the environment before printing this e-mail. The statements and opinions expressed in this email are my own and may not represent those of Ultraframe (UK) Ltd. This email is subject to copyright and the information contained in it is confidential and may be legally privileged. It is sent out only for intended recipient(s). Access to this email by anyone else is unauthorised. If you are not an intended recipient, any disclosure, copying, distribution or other use or any action taken or omitted to be taken in reliance on it, is prohibited and unlawful. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin Please consider the environment before printing this e-mail. The statements and opinions expressed in this email are my own and may not represent those of Ultraframe (UK) Ltd. This email is subject to copyright and the information contained in it is confidential and may be legally privileged. It is sent out only for intended recipient(s). Access to this email by anyone else is unauthorised. If you are not an intended recipient, any disclosure, copying, distribution or other use or any action taken or omitted to be taken in reliance on it, is prohibited and unlawful. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
