2hrs is nothing compared to my last experience with t2 support at RIM,
but that's not fair to symantec....

Then the scripted answer "you need to apply the cdo patch ####?" 2
mins. Lousy web knowledge base....



On 3/5/08, Micheal Espinola Jr <[EMAIL PROTECTED]> wrote:
> That's still TBD.
>
> I'm stll on the phone with them (almost up to 2 hours now) as they are
> walking me through fixing an issue with SEP11's management software
> that requires that everything gets uninstalled - including IIS - so
> that a particular version of Java can be installed first.
>
>
> On Wed, Mar 5, 2008 at 2:01 PM, Joe Heaton <[EMAIL PROTECTED]> wrote:
> > Did you actually talk to someone useful?
> >
> >
> > Joe Heaton
> >
> > -----Original Message-----
> > From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED]
> > Sent: Wednesday, March 05, 2008 10:28 AM
> > To: NT System Admin Issues
> >
> > Subject: Official time: 1 hour 3 minutes
> >
> > Official time on hold while waiting for a Symantec ENTERPRISE support
> > tech:
> >
> >  1 hour 3 minutes
> >
> > --
> > ME2
> >
> > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
> > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~
> >
> > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
> > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~
> >
>
>
>
> --
> ME2
>
> ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
> ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~
>

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