Here is a little AOL tidbit. If you check your SMTP logs, you will see very well why AOL rejected you. They put very clear reasons in the log file.
-----Original Message----- From: Melanie Foster [mailto:[EMAIL PROTECTED] Sent: Thursday, May 08, 2008 7:06 PM To: NT System Admin Issues Subject: Re: Help with Mail Setup Thanks Kurt! That helps alot. I'll be contacting my ISP tomorrow. Though.....the more reading I do maybe a smarthost setup is the way to go. Melanie On Thu, May 8, 2008 at 6:45 PM, Kurt Buff <[EMAIL PROTECTED]> wrote: > No googling necessary. > > Whoever handles the external DNS records for heltonindustries.com will > do that for you. That's most likely going to be your ISP - what you > want is a DNS PTR record that says that your public IP address has the > name of your Exchange server, which will be > name-of-your-exchange-server.heltonindustries.com. > > Once that's done, someone out in the world who does a 'ping -a > name-of-your-exchange-server.heltonindustries.com' will get back the > public IP address that your Exchange server sends from.One other thing > to check on (I haven't, you should) is to make sure that you have a > valid MX record for your exchange server as well. > > Of course, this means that you must have a static public IP address, > assigned by your ISP. > > If you have a dynamic IP address for your Exchange server, you *must* > use your ISP's mail server as a smarthost. > > Kurt > > On Thu, May 8, 2008 at 6:24 PM, Melanie Foster <[EMAIL PROTECTED]> wrote: >> Ok, getting an rDNS seems like the solution I need. >> >> I need to go and do some "googling" now so I can figure out how to do that. >> >> Melanie >> >> >> >> On Thu, May 8, 2008 at 5:44 PM, Michael B. Smith >> <[EMAIL PROTECTED]> wrote: >> > Either get a rDNS entry or use your ISP as your smarthost for Exchange. >> > >> > Regards, >> > >> > Michael B. Smith >> > MCSE/Exchange MVP >> > http://TheEssentialExchange.com >> > >> > >> > -----Original Message----- >> > From: Melanie Foster [mailto:[EMAIL PROTECTED] >> > Sent: Thursday, May 08, 2008 8:40 PM >> > To: NT System Admin Issues >> > Subject: Help with Mail Setup >> > >> > Hi >> > >> > I'm a bit green when it comes to certain things and I'm hoping to get >> > some assistance from the group. >> > >> > Setup: >> > >> > Exchange server internally >> > Use POPBeamer to retrieve email from 3rd party server >> > Send email through our Exchange server thru our ISP's outgoing servers. >> > >> > Problem: >> > >> > I'm starting to get more and more mail bounced back, specifically from >> > AOL. I believe it's due to how we send our email. >> > >> > This is the error: >> > There was a SMTP communication problem with the >> > recipient's email server. Please contact your system administrator. >> > <heltonindustries.com #5.5.0 smtp;554-: (DNS:B2) >> > http://postmaster.info.aol.com/errors/554dnsb2.html> >> > >> > >> > Can I please get suggestions on how to fix? Hosting our own email is >> > not an option. >> > >> > Thanks, >> > >> > Melanie >> > >> > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ >> > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ >> > >> > >> > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ >> > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ >> > >> >> ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ >> ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ >> > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
