Thanks Martin.

Melanie

On Thu, May 8, 2008 at 7:10 PM, Martin Blackstone <[EMAIL PROTECTED]> wrote:
> Here is a little AOL tidbit.
> If you check your SMTP logs, you will see very  well why AOL rejected you.
> They put very clear reasons in the log file.
>
> -----Original Message-----
> From: Melanie Foster [mailto:[EMAIL PROTECTED]
> Sent: Thursday, May 08, 2008 7:06 PM
> To: NT System Admin Issues
> Subject: Re: Help with Mail Setup
>
> Thanks Kurt!  That helps alot.  I'll be contacting my ISP tomorrow.
> Though.....the more reading I do maybe a smarthost setup is the way to
> go.
>
> Melanie
>
> On Thu, May 8, 2008 at 6:45 PM, Kurt Buff <[EMAIL PROTECTED]> wrote:
>> No googling necessary.
>>
>> Whoever handles the external DNS records for heltonindustries.com will
>> do that for you. That's most likely going to be your ISP - what you
>> want is a DNS PTR record that says that your public IP address has the
>> name of your Exchange server, which will be
>> name-of-your-exchange-server.heltonindustries.com.
>>
>> Once that's done, someone out in the world who does a 'ping -a
>> name-of-your-exchange-server.heltonindustries.com' will get back the
>> public IP address that your Exchange server sends from.One other thing
>> to check on (I haven't, you should) is to make sure that you have a
>> valid MX record for your exchange server as well.
>>
>> Of course, this means that you must have a static public IP address,
>> assigned by your ISP.
>>
>> If you have a dynamic IP address for your Exchange server, you *must*
>> use your ISP's mail server as a smarthost.
>>
>> Kurt
>>
>> On Thu, May 8, 2008 at 6:24 PM, Melanie Foster <[EMAIL PROTECTED]>
> wrote:
>>> Ok, getting an rDNS seems like the solution I need.
>>>
>>>  I need to go and do some "googling" now so I can figure out how to do
> that.
>>>
>>>  Melanie
>>>
>>>
>>>
>>>  On Thu, May 8, 2008 at 5:44 PM, Michael B. Smith
>>>  <[EMAIL PROTECTED]> wrote:
>>>  > Either get a rDNS entry or use your ISP as your smarthost for
> Exchange.
>>>  >
>>>  > Regards,
>>>  >
>>>  > Michael B. Smith
>>>  > MCSE/Exchange MVP
>>>  > http://TheEssentialExchange.com
>>>  >
>>>  >
>>>  > -----Original Message-----
>>>  > From: Melanie Foster [mailto:[EMAIL PROTECTED]
>>>  > Sent: Thursday, May 08, 2008 8:40 PM
>>>  > To: NT System Admin Issues
>>>  > Subject: Help with Mail Setup
>>>  >
>>>  > Hi
>>>  >
>>>  > I'm a bit green when it comes to certain things and I'm hoping to get
>>>  > some assistance from the group.
>>>  >
>>>  > Setup:
>>>  >
>>>  > Exchange server internally
>>>  > Use POPBeamer to retrieve email from 3rd party server
>>>  > Send email through our Exchange server thru our ISP's outgoing
> servers.
>>>  >
>>>  > Problem:
>>>  >
>>>  > I'm starting to get more and more mail bounced back, specifically from
>>>  > AOL.  I believe it's due to how we send our email.
>>>  >
>>>  > This is the error:
>>>  >            There was a SMTP communication problem with the
>>>  > recipient's email server.  Please contact your system administrator.
>>>  >            <heltonindustries.com #5.5.0 smtp;554-:  (DNS:B2)
>>>  > http://postmaster.info.aol.com/errors/554dnsb2.html>
>>>  >
>>>  >
>>>  > Can I please get suggestions on how to fix?  Hosting our own email is
>>>  > not an option.
>>>  >
>>>  > Thanks,
>>>  >
>>>  > Melanie
>>>  >
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>>>  >
>>>
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>>>
>>
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>>
>
> ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
> ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~
>
>
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> ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~
>

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