"Steve Kelsay" <[EMAIL PROTECTED]> wrote on 06/05/2008 07:26:44 PM:

> I just got reamed for preventing a crash. It irked me, so let me 
> know what you think, or what your policy is.
> 
> Management simply said ?It is not acceptable to log into someone 
> else?s computer without their consent.?  Period. 

Exactly. Look at it from their side - you're remoted in; perhaps you might 
see (inadvertently or not) company information you shouldn't see. Like - 
you're about to be fired ... and it irks you so much that you do something 
rash ...

> If you see a situation where a crash is about to  occur, do you just

How do you know that there is a crash about to occur? Are you notified by 
the computer in question by some monitoring software?

> watch because you are trying to identify who is actually using that 
> workstation at that moment and try to contact them, or do you remote
> in, displaying a ?Netmgr x has remotely connected to your pc? alert 
> box, and resolve the issue before they crash and lose a day?s work?

Definitely try and call first. Especially in light of management's view, 
which you quote above.
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