Programmers do not always stop when they are 16 levels deep in the
middle of a three page formula. I did not when I was doing that, and I
know they should, but they don't always.  I wish I could say they do,
but they don't.  They say they do until they have their machines restart
and they lose it. 

 

From: Troy Meyer [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 05, 2008 19:37 PM
To: NT System Admin Issues
Subject: RE: General question - Logging onto a user's computer

 

Steve if you can see crashes before they occur remotely you need to be
making more money.

 

Perhaps Qwest will hire you, we have had some outages on our circuit
this quarter and it has been a big PITA.

 

Seriously though, not knowing the entire situation and what is going on,
this sounds like an education issue for the boss and the users. Does the
boss want to except the loss of productivity, if so, you have to let it
go (or find another place to work).  Most cases we aren't management and
policy setters for privacy type concerns and so if you cant follow what
is documented before you, find a place where it isn't an issue (from
someone who has left because of bad management policies)

 

BTW   Why are they working on stuff all day that can disappear with one
crash?  Please tell me they save intermittently

 

-troy  

 

 

 

From: Steve Kelsay [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 05, 2008 4:27 PM
To: NT System Admin Issues
Subject: General question - Logging onto a user's computer

 

I just got reamed for preventing a crash. It irked me, so let me know
what you think, or what your policy is.

 

Management simply said "It is not acceptable to log into someone else's
computer without their consent."  Period. 

 

If you see a situation where a crash is about to  occur, do you just
watch because you are trying to identify who is actually using that
workstation at that moment and try to contact them, or do you remote in,
displaying a "Netmgr x has remotely connected to your pc" alert box, and
resolve the issue before they crash and lose a day's work?

 

 

 

 

 

 

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