On mine it did not work but I would have hoped that Len had tried that
already.  There is a note of what OS versions will and will not work in the
documentation I was referring to.  Our device was too old to and did not
have all the necessary software to make it work it was a 5+ year old PDA.
It was also not upgradable.  You are right though Len never implied that he
had tried a reset of both my bad.

Jon

On Wed, Nov 19, 2008 at 1:45 PM, Rod Trent <[EMAIL PROTECTED]> wrote:

>  Have you tried resetting the device itself?  That helps sometimes.
>
>
>
> *From:* Jon Harris [mailto:[EMAIL PROTECTED]
> *Sent:* Wednesday, November 19, 2008 1:40 PM
> *To:* NT System Admin Issues
> *Subject:* Re: smart phone sync with Vista
>
>
>
> I have found that it depends a lot on what OS the mobile device is running
> if you will get a connection or not.  I am not the brightest bulb but I
> ended up having to replace the mobile device because of that issue.  Some
> OS's just plain will not connect.  The Mobile device center also needed a
> download from Microsoft just to get it to work as well but that is
> documented on the Vista site some place.
>
>
>
> Jon
>
> On Wed, Nov 19, 2008 at 12:57 PM, Len Hammond <[EMAIL PROTECTED]>
> wrote:
>
> Afternoon All,
>
>
>
> Recently I replaced my XP laptop with a Vista laptop. I have been syncing
> my Cingular (HTC) 8525 with both my dek computer and my XP laptop for a
> couple of years. Only have the occasional time when the connections is not
> made. usually fixed by rebooting both devices.
>
>
>
> Anyway, the real question is how do I get this same phone to talk with
> Vista. I have the Windows Mobile Device Center for Vista installed. The
> device makes contact with the laptop and charges and says that it installs
> the software but remains "unidentified" as a device. WMDC also makes no
> connection with the 8525.
>
>
>
> So far the googling I have done has not yielded an answer; just more
> questions.  Ayone have a process that works to make these two devices talk?
>
>
>
> Thanks in advance
>
> --
> Len Hammond
> CSI:Hartland
> [EMAIL PROTECTED]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

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