No, not a hard reset.
Just powering it off and back on sometimes will help. You can even pull out the battery and put it back in if it is retaining its old connection. From: Len Hammond [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 19, 2008 1:52 PM To: NT System Admin Issues Subject: Re: smart phone sync with Vista Several times I've been the reboot route. Or do you mean to do a hard reset of the device and wipe all data and reset back to factory defaults? With over 600 contacts and many other items in it over the two years of usage, I might be a bit reluctant to do that. On Wed, Nov 19, 2008 at 1:45 PM, Rod Trent <[EMAIL PROTECTED]> wrote: Have you tried resetting the device itself? That helps sometimes. From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 19, 2008 1:40 PM To: NT System Admin Issues Subject: Re: smart phone sync with Vista I have found that it depends a lot on what OS the mobile device is running if you will get a connection or not. I am not the brightest bulb but I ended up having to replace the mobile device because of that issue. Some OS's just plain will not connect. The Mobile device center also needed a download from Microsoft just to get it to work as well but that is documented on the Vista site some place. Jon On Wed, Nov 19, 2008 at 12:57 PM, Len Hammond <[EMAIL PROTECTED]> wrote: Afternoon All, Recently I replaced my XP laptop with a Vista laptop. I have been syncing my Cingular (HTC) 8525 with both my dek computer and my XP laptop for a couple of years. Only have the occasional time when the connections is not made. usually fixed by rebooting both devices. Anyway, the real question is how do I get this same phone to talk with Vista. I have the Windows Mobile Device Center for Vista installed. The device makes contact with the laptop and charges and says that it installs the software but remains "unidentified" as a device. WMDC also makes no connection with the 8525. So far the googling I have done has not yielded an answer; just more questions. Ayone have a process that works to make these two devices talk? Thanks in advance -- Len Hammond CSI:Hartland [EMAIL PROTECTED] -- Len Hammond CSI:Hartland [EMAIL PROTECTED] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
