Unless I missed something, Ultrabac is strictly for a business environment. I'm looking for a solution for my home PC.
It's too bad to hear my experience isn't unusual. I was really hoping to hear otherwise. Steve ----- Original Message ----- From: Neil Standley To: NT System Admin Issues Sent: Monday, December 08, 2008 2:37 AM Subject: RE: Acronis tech support? I was using demo version as well but working with a sales manager which got me in direct contact with an engineer. It hasn't made a difference though because the issue is ongoing. If you're still evaluating take a look at Ultrabac.com. We're going forward with them over Acronis because it worked the first time, they're local to us (Bellevue, WA) and support speaks English! Our quote from both vendors put Ultrabac slightly lower than Acronis for the same functionality. I probably don't need to tell you this but if you're looking to purchase before the end of year they have "special" pricing. The Acronis forums are filled with complaints just like yours, this was another big reason we decided to go with Ultrabac. Neil From: Steve Pruitt [mailto:[EMAIL PROTECTED] Sent: Sunday, December 07, 2008 6:44 PM To: NT System Admin Issues Subject: Acronis tech support? A month ago, based on recommendations here, I downloaded the Acronis evaluation. I quickly found an apparent program bug when backing up to DVDs. The system created files named MyBackup1.tib, MyBackup2.tib, etc. but after creating them it tried to open MyBackup.tib. I used the chat to report the problem, and also opened a ticket. A week ago, having heard nothing, I opened another ticket. Still no response. In the meantime I bought an external hard drive to use for backups, but of course the 15-day evaluation period was over by then. How long does it usually take them to respond? I have to say I'm not impressed. Steve ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
