A month ago, based on recommendations here, I downloaded the Acronis 
evaluation. I quickly found an apparent program bug when backing up to DVDs. 
The system created files named MyBackup1.tib, MyBackup2.tib, etc. but after 
creating them it tried to open MyBackup.tib. I used the chat to report the 
problem, and also opened a ticket. A week ago, having heard nothing, I opened 
another ticket. Still no response. In the meantime I bought an external hard 
drive to use for backups, but of course the 15-day evaluation period was over 
by then.

How long does it usually take them to respond? I have to say I'm not impressed.


Steve
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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