On Tue, Jan 13, 2009 at 1:28 PM, Chinnery, Paul <[email protected]> wrote: > We have had 2 occurrences, recently, that when a new printer is added (in > this last occurrence a Canon) some of the HP's won't print until the print > driver is reinstalled.
We've seen that too. HP tech support was completely unwilling to help. They wouldn't even talk to us. The printers in question were more than 90 days old, and the new printers didn't have a problem, so we're out-of-warranty too-bad-go-away-would-you-like-to-buy-a-new-printer. We tried the HP Universal Printer Driver, but found it to be bloated, to the point of excruciating slowness on older computers. It kept causing HP PCL6 printed-out errors for some printers and/or computers, even if they weren't using that driver. It had this really obnoxious pop-up print notification window that wouldn't shut off (even though we followed the HP instructions to do so). As I recall, it kept trying to do some SNMP thing that didn't work right; I can't remember if we tried to shut that off and couldn't, or if we just gave up. It was something of a fiasco. This horror show, and others like it, are why I'm looking to switch printer brands. HP's printing division has gone into the toilet. Sad, really. They used to make some of the best printers on Earth. I'm looking at Lexmark, they seem competitive on price and features, and their support couldn't be worse than HP's has become. We eventually went so far as to take the "in box", generic HP LaserJet 4 driver files from Win XP, hack them up to be more generic, and also compatible with our P2015's. We deployed that for all monochrome LaserJets, and haven't looked back since. It gives us tray control and duplexing, which is all we really need. Faster, smaller, quicker, easier. It's like two tiny text files. I can prolly post it if you're interested. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
