We have it running on a Ricoh. However, iirc, when we tried ps in the past, it screwed up some reports. We're looking at a couple of options including getting a new print server. It's just a really strange problem which is hard to duplicate. Of course, in the past when we first installed our hcis, we just had two flavors: Lexmark 2950 and HP4. Now, we've got about 8 or 9 different HP models along with a Canon and some Ricoh's.
Paul Chinnery Network Administrator Memorial Medical Center 231-845-2319 -----Original Message----- From: Kurt Buff [mailto:[email protected]] Sent: Tuesday, January 13, 2009 3:51 PM To: NT System Admin Issues Subject: Re: Network printers Have you tried postscript drivers instead of pcl drivers? On Tue, Jan 13, 2009 at 10:28 AM, Chinnery, Paul <[email protected]> wrote: > We have about 80 printers (majority are HP's, various models, with > about 10 > Ricohs) that are on our network. We use a print server for them so > anybody that needs a printer simply browses to the print server and connects. > > We have had 2 occurrences, recently, that when a new printer is added > (in this last occurrence a Canon) some of the HP's won't print until > the print driver is reinstalled. > > Here's an example: > > A report within our HCIS is automatically generated. The background > job server (which has a job running that listens to see if this report > is > generated) is supposed to print the report. However, since the Canon > was added to the print server, the printer to which the bg server was > to print the report doesn't print it. An error is generated similar > to this (from Evt Log on the BG server; print server has no errors): > > Source: dmRenderClasses > Destination: The description for Event ID ( 0 ) in Source ( > DMRenderClasses > ) cannot be found. The local computer may not have the necessary > registry information or message DLL files to display messages from a remote computer. > You may be able to use the /AUXSOURCE= flag to retrieve this > description; see Help and Support for details. The following > information is part of the > event: > > Unable to print report: ' Document Manager > Destination: \\DIET\DIETITIAN > > So far, the only solution has been to reinstall the printers which > really isn't a solution at all but just a fix. > > Paul Chinnery > Network Administrator > Memorial Medical Center > 231-845-2319 > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
