Wow, like the time we could not get a 120GB  Samsung (I think Samsung) working, 
and some other tech took it and slamed it onto a table saying that on some of 
these HDDs, the park jams the heads, and he just loosed them up. It worked, and 
he proceeded to clone the hdd to a new one, before he destroyed the old one 
(awl punch I think).
I miss the work, don't miss the craziness.


Gene Giannamore
Abide International Inc.
Technical Support
561 1st Street West
Sonoma,Ca.95476
(707) 935-1577    Office
(707) 935-9387    Fax
(707) 766-4185     Cell
[email protected]<mailto:[email protected]>

From: Mike Gill [mailto:[email protected]]
Sent: Wednesday, January 14, 2009 2:43 PM
To: NT System Admin Issues
Subject: RE: Seagate HDs

My experience with WD for the last 8 years has been the same. I'm just one man, 
but I consistently have the most trouble with Maxtor and WD. The oddest trouble 
is a few years ago I had a couple of 6.4GB WD IDE drives that would only work 
if there was another device on the ribbon. The drives would not operate alone 
regardless of jumper config. Last week, a 160GB drive in a computer I was 
looking at stopped working. I tried it in a USB carriage as well, in which it 
came up once, then went away in the explorer window before my eyes. Out of 
curiosity I put it back into the computer case, added a second drive to the IDE 
cable and boom, works like a champ. Unbelievable.

--
Mike Gill

From: Gene Giannamore [mailto:[email protected]]
Sent: Wednesday, January 14, 2009 12:50 PM
To: NT System Admin Issues
Subject: RE: Seagate HDs

While working for a local small computer repair shop, we noticed the highest 
failure rate from 160GB and 60GB IDE/SATA hard drives (all brands), and more 
failures from Maxtor and Seagate compared to WD. The brand failure rate was 
probably due to number of units sold. WD used to have a great RMA process, used 
to get brand new drives as replacements, now get recertified (useless when 
drive is DOA). Hopefully the high failures for consumer drives will not spill 
over to the high end SCSI/SAS/FC drives.













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