I'll call your dead power supply and raise you one dead PERC 2 , had to
call Dell Support ( we had extended warranty at the time ) as the PERC 2
card was bad, and displayed an error upon POST.  It was in a domain
controller with mirrored drives, so it was the only controller.  The Dell
Tech Support nog said we couldn't go any farther with getting the card
replaced without me booting from DOS and telling him what Fdisk showed for
partitions !!!  ( he said he was trying to help us, as if they shipped a new
PERC and the old was still good we'd be charged --- argh ! )

So I rebooted for the beep, waited 30 seconds, and told him Fdisk wouldn't
see the drives because the PERC was bad ...  He just didn't make the
connection on his own ...



Erik Goldoff
IT  Consultant
Systems, Networks, & Security 


-----Original Message-----
From: Ben Scott [mailto:[email protected]] 
Sent: Wednesday, February 04, 2009 8:03 PM
To: NT System Admin Issues
Subject: Re: Odd Dell PowerEdge issue

All this talk of diagnostic CDs and management packages reminds me of a time
I called into Dell with a PC with a dead power supply.  The technician asked
me what version of Windows it was running.



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