+1
From: David Lum [mailto:[email protected]] Sent: Monday, February 23, 2009 12:23 PM To: NT System Admin Issues Subject: RE: Supporting former employer I would not hesitate do both, with phone support being first if possible, good will goes a long long way. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Chris Blair [mailto:[email protected]] Sent: Monday, February 23, 2009 9:19 AM To: NT System Admin Issues Subject: Supporting former employer I changed jobs last December and left on good terms with everyone. I gave my 2-week notice, worked long hours to train the desktop support person so he could take over my duties. Well I got a call from them today that the network is down. I know what the issue is and I even trained the desktop person on how to fix it before I left (and numerous times before that). So how would you handle the situation? Would you take the time to fix it by walking the desktop person through it over the phone? Would you offer up your services as a consultant? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
