On Wed, Mar 25, 2009 at 10:00 AM, Ralph Smith <[email protected]> 
wrote:
> What do other list members think about allowing vendor support to use
> LogMeIn, Webex or any of the many other similar systems to take over
> workstations for troubleshooting?

  This has been discussed in-depth on this list within the past few
months.  Check the archives.

  Short version: It depends entirely on your security requirements.
Here at %DAYJOB%, we have fairly tight security requirements.  Remote
control services such as LogMeIn, WebEx, etc., are absolutely
prohibited, and blocked at the firewall.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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