Thanks. Now that you mention it I do recall that thread. If I remember correctly it was more about remote methods used for internal tech support or for supporting clients, but it's the same issues.
> -----Original Message----- > From: Ben Scott [mailto:[email protected]] > Sent: Wednesday, March 25, 2009 12:26 PM > To: NT System Admin Issues > Subject: Re: Policy on Remote Tech Support > > On Wed, Mar 25, 2009 at 10:00 AM, Ralph Smith <[email protected]> > wrote: > > What do other list members think about allowing vendor support to use > > LogMeIn, Webex or any of the many other similar systems to take over > > workstations for troubleshooting? > > This has been discussed in-depth on this list within the past few > months. Check the archives. > > Short version: It depends entirely on your security requirements. > Here at %DAYJOB%, we have fairly tight security requirements. Remote > control services such as LogMeIn, WebEx, etc., are absolutely > prohibited, and blocked at the firewall. > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ Confidentiality Notice: ---------------------------------- This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, delete and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
