I'm not entirely positive. This was my first experience with Dell "consumer" support. I was surprised how adamant they were that their authorized service rep performed the hardware replacement. I knew I was in trouble when I saw him continually messing with the PXE boot options for the integrated NIC in an attempt to resolve the issue. I'll check the processor when I get home tonight.
- Sean On Tue, Apr 14, 2009 at 8:04 AM, Jon Harris <[email protected]> wrote: > Are you sure they put the correct processor in place? Could it be a x32 > bit processor now instead of the x64? > > Jon > > On Tue, Apr 14, 2009 at 11:50 AM, Sean Martin <[email protected]>wrote: > >> Dell Studio 540 - Windows Vista Ultimate x64 >> >> I recently experienced a hardware issue with my desktop. Dell dispatched a >> technician who was able to resolve the hardware issue by replacing the >> motherboard, cpu and power supply. It appears the CPU was the culprit behind >> the original hardware issue. However, now my desktop won't boot. It's as if >> the hard drives are unrecognized. I see the all too familiar message >> "Missing Operating System". I loaded the original OS disk that came with the >> desktop. It sees the C: partition as unformatted. >> >> Desktop is configured with two 640GB Samsung SATA drives in a RAID 0 >> config. From what I can tell, the drives are plugged in correctly. The only >> configuration options in the BIOS are "ATA" or "RAID" for the onboard >> peripheral devices. I can choose RAID, save changes and exit, yet it still >> won't boot. Going back into the BIOS, the same option is set back to >> ATA. This is an integrated RAID controller, and I see the same symptoms >> using the original motherboard and the replacement motherboard. The PC does >> initiate one beep, followed by 3 quick beeps during post, but later research >> seems to indicate the beeps are related to the USB devices I have plugged >> in. >> >> I can't help but think there should be additional RAID configuration >> options, but none are to be found. Are there any tips and/or tricks I'm >> missing, or is it likely the original CPU problem has somehow caused this >> additional issue? Shouldn't the RAID configuration be accessible from the >> drives themselves? >> >> If there doesn't appear to be any solutions, is anyone familiar with an >> external SATA drive bay I can plug these drives into and then possibly >> access from another PC via USB? >> >> >> >> >> >> > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
