I have never had the issue with a Dell tech but many years ago I had a Tandy
service person swap me processors.

Jon

On Tue, Apr 14, 2009 at 1:09 PM, Sean Martin <[email protected]> wrote:

> I'm not entirely positive. This was my first experience with Dell
> "consumer" support. I was surprised how adamant they were that their
> authorized service rep performed the hardware replacement. I knew I was in
> trouble when I saw him continually messing with the PXE boot options for the
> integrated NIC in an attempt to resolve the issue. I'll check the processor
> when I get home tonight.
>
> - Sean
>
>   On Tue, Apr 14, 2009 at 8:04 AM, Jon Harris <[email protected]> wrote:
>
>> Are you sure they put the correct processor in place?  Could it be a x32
>> bit processor now instead of the x64?
>>
>> Jon
>>
>>   On Tue, Apr 14, 2009 at 11:50 AM, Sean Martin 
>> <[email protected]>wrote:
>>
>>>  Dell Studio 540 - Windows Vista Ultimate x64
>>>
>>> I recently experienced a hardware issue with my desktop. Dell dispatched
>>> a technician who was able to resolve the hardware issue by replacing the
>>> motherboard, cpu and power supply. It appears the CPU was the culprit behind
>>> the original hardware issue. However, now my desktop won't boot. It's as if
>>> the hard drives are unrecognized. I see the all too familiar message
>>> "Missing Operating System". I loaded the original OS disk that came with the
>>> desktop. It sees the C: partition as unformatted.
>>>
>>> Desktop is configured with two 640GB Samsung SATA drives in a RAID 0
>>> config. From what I can tell, the drives are plugged in correctly. The only
>>> configuration options in the BIOS are "ATA" or "RAID" for the onboard
>>> peripheral devices. I can choose RAID, save changes and exit, yet it still
>>> won't boot. Going back into the BIOS, the same option is set back to
>>> ATA. This is an integrated RAID controller, and I see the same symptoms
>>> using the original motherboard and the replacement motherboard. The PC does
>>> initiate one beep, followed by 3 quick beeps during post, but later research
>>> seems to indicate the beeps are related to the USB devices I have plugged
>>> in.
>>>
>>> I can't help but think there should be additional RAID configuration
>>> options, but none are to be found. Are there any tips and/or tricks I'm
>>> missing, or is it likely the original CPU problem has somehow caused this
>>> additional issue? Shouldn't the RAID configuration be accessible from the
>>> drives themselves?
>>>
>>> If there doesn't appear to be any solutions, is anyone familiar with an
>>> external SATA drive bay I can plug these drives into and then possibly
>>> access from another PC via USB?
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Reply via email to