He does not have to build any better ones we have more than enough now.  I
find the the other name for an Idiot is boss.  Of course I got lucky and
mine actually has brains and uses his too bad the rest of his group has yet
to find theirs.

jon

On Tue, Apr 21, 2009 at 12:37 PM, David Lum <[email protected]> wrote:

>  +1 on this type of user. I had one call a few years ago that along these
> lines:
>
> ID10T: "My machine isn't booting right, there's some message on the screen
> "
> Me: "What does it say? "
> ID10T: "I don't know"
> Me: "Does it say 'error accessing device' or just a bunch or garbled
> letters or something?"
> ID10T: "I don't know what it says, I just need you to come look"
>
> After another minute I still could not get this user to read what was on
> the screen, even character by character and ended up walking to her desk.
> On the screen: ”Invalid system disk” because there was a floppy in the
> floppy drive and BIOS was set to try boot from that first…ejecting the
> floppy of course fixed everything. FORGET trying to explain anything complex
> like “there are some underlined words, click on that…”
>
> Build something idiot proof and God will build a better idiot.
> *David Lum** **// *SYSTEMS ENGINEER
> NORTHWEST EVALUATION ASSOCIATION
> (Desk) 971.222.1025 *// *(Cell) 503.267.9764
>  -----Original Message-----
> From: Ben Scott [mailto:[email protected] <[email protected]>]
> Sent: Tuesday, April 21, 2009 8:57 AM
> To: NT System Admin Issues
> Subject: Re: Disappearing program
>
> On Tue, Apr 21, 2009 at 8:55 AM, John Cook <[email protected]> wrote:
> > If I have a user on the phone I can walk the biggest ID10T I have sending
> me a
> > Remote Assistance in under 60 seconds ...
>
>   *snort*  I'll call you the next time the company founder's widow
> calls me up from her place in Florida.  We spent 10 minutes trying to
> walk her through the process before we gave up.
>
> -- Ben
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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