Thanks for the comments everyone.  I took a drive over to the local
computer shop to look at monitors and none of the monitors were
"regular" and all were wide screen format, starting at 18.5 inches.  I
never noticed the trend before.  
 
I can see some users liking the wide and some not, but like someone
else posted we get a standard unit and stick with it.  I guess I figured
a 19 wide is better than a 17" standard.  

>>> "Mike Gill" <[email protected]> 8/10/2009 2:35 PM >>>

You generalized his “they won’t know” remark and excluded the following
paragraph which added context. He’s coming from the experience having
done this before with group of users. You’re not wrong with the idea of
including people in on the decision, but my experience is like his.
Reluctance at first because it’s such a foreign idea, pry my dual
screens from my cold dead hands after that. I think his point was more,
sometimes people don’t know when you’re giving them a good thing. Some
I.T. people do act like users are idiots. This isn’t one of those
times.

--
Mike Gill

 

From:Brian Desmond [mailto:[email protected]] 
Sent: Monday, August 10, 2009 11:04 AM
To: NT System Admin Issues
Subject: RE: Monitor: regular or widescreen

 
That’s the inference I made from the “They won’t know” comment. I see
this sort of thing all the time at customers when the IT folks are
debating what to do (and nobody really knows) and someone just says why
don’t we ask the people who are going to have to use it every day. If
you’ve got to ask what is best for the user community then you’re
obviously not equipped to decide for them so why not ask? People
generally take to change much better when they’re given an opportunity
to participate in it anyway. 
 

Thanks,
Brian Desmond
[email protected]
 
c - 312.731.3132

 

From:Sam Cayze [mailto:[email protected]] 
Sent: Monday, August 10, 2009 12:20 PM
To: NT System Admin Issues
Subject: RE: Monitor: regular or widescreen

 
Who said anything about them being idiots?  Giving industry trends and
know-how to your employees that may improve their happiness and
productivity does not imply them being idiots.
This general assumption IT folks make that other IT folks are not as
good and think every end user they support is an idiot is one of those
things I can never figure out… 
 
 

From:Brian Desmond [mailto:[email protected]] 
Sent: Monday, August 10, 2009 11:42 AM
To: NT System Admin Issues
Subject: RE: Monitor: regular or widescreen

 
This general assumption IT folks make that every end user they support
is an idiot is one of those things I can never figure out… 
 

Thanks,
Brian Desmond
[email protected]
 
c - 312.731.3132

 

From:Sam Cayze [mailto:[email protected]] 
Sent: Monday, August 10, 2009 11:40 AM
To: NT System Admin Issues
Subject: RE: Monitor: regular or widescreen

 
“Why not ask your users what they want?”
They won’t know.  
I deployed dual monitors to all my employees way back, and many didn’t
even understand why, some didn’t want it.  2 weeks later I asked them
how it was working out, and they ALL agreed that they didn’t know how
they ever got by without one.  (In our business – dual monitors is a
must).  
It’s actually made employees not want to work from home anymore because
they can’t function with one monitor.  Many now have 2 monitors at
home.
Sam
 

From:Brian Desmond [mailto:[email protected]] 
Sent: Monday, August 10, 2009 11:31 AM
To: NT System Admin Issues
Subject: RE: Monitor: regular or widescreen

 
Why not ask your users what they want?
 

Thanks,
Brian Desmond
[email protected]
 
c - 312.731.3132

 

From:Tom Miller [mailto:[email protected]] 
Sent: Monday, August 10, 2009 11:03 AM
To: NT System Admin Issues
Subject: Monitor: regular or widescreen

 

Folks,

 

I"m about to start purchasing for our annual PC refresh cycle.  I
normally purchase 17" monitors (we are a Dell shop) but I see I can get
19" regular and 19" wide screen for just a bit more.  Anyone care to
comment on the benefit of wide v. regular size?

 

Thanks,

 

 

 

 

Tom Miller
Engineer, Information Technology
Hampton-Newport News Community Services Board
757-788-0528 
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