Teamviewer works fine for home use. It's a bit sluggish compared to LogMeIn. Not quite as good a rendering of the desktop either, but not that noticeable. The nice thing about TeamViewer is that the person being helped has the comfort of knowing that you can't (under normal circumstances) get to their computer until they invite you. I've only ever tried either one over DSL or Cable.
HTH! On Fri, Aug 14, 2009 at 3:13 PM, Richard Stovall < [email protected]> wrote: > Gotoassist express is great. No permanent client install, etc., but > it's waaaayyyy too expensive for non-paid support. Folks here have > mentioned teamviewer in the past but I've never used it. I like logmein > free, but the having to have a client installed is a pain for one-off > use. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Friday, August 14, 2009 3:08 PM > To: NT System Admin Issues > Subject: Recommendations for remote control program for home support? > > I'm interested in what the list recommends as a remote control program > to > use, to provide support in a home environment (i.e., if I want to > connect > to my friend's PC, and see exactly what's going, and so that she can > watch, observe,learn .. and then totally forget, until the next time she > > calls me to connect in and fix it ...) > > Here at work we like Intel LANDesk, which obviously I can't use. I could > > just RDP into her WinXP machine, but then she wouldn't be able to watch > (a > pre-requisite). I've used UltraVNC before, and while it works > wonderfully, > it's just too slow to do a lot useful. > > So what are the recommendations? I can search out a list; I want to know > > what you guys do to help out someone remotely. I don't mind paying, but > being frugal while still getting quality is something to shoot for. :-) > > LogMeIn Free? the old standby, pcAnywhere? (do they even still make > that?) > Something else? > > Cable connection speeds, at both ends. > > Thanks > -- > Michael Leone > Network Administrator, ISM > Philadelphia Housing Authority > 2500 Jackson St > Philadelphia, PA 19145 > Tel: 215-684-4180 > Cell: 215-252-0143 > <mailto:[email protected]> > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
