http://showmypc.com/ Free. Only an executable, no install. Works great.
One caveat, any time the UAC prompt shows up, you will be DC'd until they click on it, then you can easily rejoin your session. You can have them launch it as Admin which gets around that. Steven On Fri, Aug 14, 2009 at 12:30 PM, Jon B. Lewis<[email protected]> wrote: > Ditto on gotoassist. If you've got a few small business clients it's > fantastic. For free use I've used logmein and it's decent. > > -----Original Message----- > From: Richard Stovall [mailto:[email protected]] > Sent: Friday, August 14, 2009 2:13 PM > To: NT System Admin Issues > Subject: RE: Recommendations for remote control program for home > support? > > Gotoassist express is great. No permanent client install, etc., but > it's waaaayyyy too expensive for non-paid support. Folks here have > mentioned teamviewer in the past but I've never used it. I like logmein > free, but the having to have a client installed is a pain for one-off > use. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Friday, August 14, 2009 3:08 PM > To: NT System Admin Issues > Subject: Recommendations for remote control program for home support? > > I'm interested in what the list recommends as a remote control program > to > use, to provide support in a home environment (i.e., if I want to > connect > to my friend's PC, and see exactly what's going, and so that she can > watch, observe,learn .. and then totally forget, until the next time she > > calls me to connect in and fix it ...) > > Here at work we like Intel LANDesk, which obviously I can't use. I could > > just RDP into her WinXP machine, but then she wouldn't be able to watch > (a > pre-requisite). I've used UltraVNC before, and while it works > wonderfully, > it's just too slow to do a lot useful. > > So what are the recommendations? I can search out a list; I want to know > > what you guys do to help out someone remotely. I don't mind paying, but > being frugal while still getting quality is something to shoot for. :-) > > LogMeIn Free? the old standby, pcAnywhere? (do they even still make > that?) > Something else? > > Cable connection speeds, at both ends. > > Thanks > -- > Michael Leone > Network Administrator, ISM > Philadelphia Housing Authority > 2500 Jackson St > Philadelphia, PA 19145 > Tel: 215-684-4180 > Cell: 215-252-0143 > <mailto:[email protected]> > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
