Ditto on gotoassist. If you've got a few small business clients it's fantastic. For free use I've used logmein and it's decent.
-----Original Message----- From: Richard Stovall [mailto:[email protected]] Sent: Friday, August 14, 2009 2:13 PM To: NT System Admin Issues Subject: RE: Recommendations for remote control program for home support? Gotoassist express is great. No permanent client install, etc., but it's waaaayyyy too expensive for non-paid support. Folks here have mentioned teamviewer in the past but I've never used it. I like logmein free, but the having to have a client installed is a pain for one-off use. -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Friday, August 14, 2009 3:08 PM To: NT System Admin Issues Subject: Recommendations for remote control program for home support? I'm interested in what the list recommends as a remote control program to use, to provide support in a home environment (i.e., if I want to connect to my friend's PC, and see exactly what's going, and so that she can watch, observe,learn .. and then totally forget, until the next time she calls me to connect in and fix it ...) Here at work we like Intel LANDesk, which obviously I can't use. I could just RDP into her WinXP machine, but then she wouldn't be able to watch (a pre-requisite). I've used UltraVNC before, and while it works wonderfully, it's just too slow to do a lot useful. So what are the recommendations? I can search out a list; I want to know what you guys do to help out someone remotely. I don't mind paying, but being frugal while still getting quality is something to shoot for. :-) LogMeIn Free? the old standby, pcAnywhere? (do they even still make that?) Something else? Cable connection speeds, at both ends. Thanks -- Michael Leone Network Administrator, ISM Philadelphia Housing Authority 2500 Jackson St Philadelphia, PA 19145 Tel: 215-684-4180 Cell: 215-252-0143 <mailto:[email protected]> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
