We never got a chance to deploy Eset to replace McAfee. It's a shame, because McAfee is a complete joke, even at their "platinum level" of support. Eset came up with a tool to completely uninstall McAfee and install their own product without even an reboot. McAfee can't come up with a tool to uninstall their own product completely. When I was having a problem with a server install, they gave me a huge document full of manual registry keys to delete. They can install them, they can list them, but they can't automate the uninstall. A couple weeks ago I posted a problem with stuff McAfee detected as a buffer overflow, couldn't delete, and then couldn't even detect on a full scan. Several freebie products, however, had no problem detecting and cleaning it up. The rest of the story doesn't get better. _____
From: Carol Fee [mailto:[email protected]] Sent: Friday, August 21, 2009 11:08 AM To: NT System Admin Issues Subject: RE: Antivirus/Anti-spyware/Anti-adware/etc It is difficult to configure. It is not all that easy to deploy. In order to deploy new versions, you have to first uninstall the existing version. In the six months I've used it, on one occasion they issued a database update which completely hosed any computer where it installed. This was an automatic update. In that event, Eset Tech Support had no fix other than to rebuild the computer. On the three other occasions that I've needed to call Eset Support, I found them to be less than knowledgeable and helpful about the product and the questions I had. CFee _____ From: Raper, Jonathan [mailto:[email protected]] Sent: Friday, August 21, 2009 1:23 PM To: NT System Admin Issues Subject: RE: Antivirus/Anti-spyware/Anti-adware/etc Carol - curious - why NO to NOD32. What is your experience with NOD? Also, how many users/devices are/were you supporting with ePO? Thanks, Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA <BLOCKED::mailto:%[email protected]> [email protected] <BLOCKED::http://www.eaglemds.com/> www.eaglemds.com _____ From: Carol Fee [mailto:[email protected]] Sent: Monday, August 17, 2009 3:12 PM To: NT System Admin Issues Subject: RE: Antivirus/Anti-spyware/Anti-adware/etc NO to NOD32 I know this isn't a popular point of view, but I used McAfee and ePO for years, and they never failed me. CFee _____ From: John Aldrich [mailto:[email protected]] Sent: Monday, August 17, 2009 3:03 PM To: NT System Admin Issues Subject: Antivirus/Anti-spyware/Anti-adware/etc What do you guys like (besides Vipre, obviously! :-)) for antivirus/anti-spyware/anti-malware/etc? Our AVG is coming up for renewal in January and I'm not sure I want to renew it. I am considering Vipre, although I thought the interface (on the home version - didn't have a spare server to set up the Enterprise trial) was a bit "clunky" due to having to "white list" an app in several different places. :-( I'm also considering purchasing a bunch of licenses for Malware Bytes so I can have that on every desktop. I'm also thinking about F-Secure/F-Prot. I know that one of our vendors uses and recommends Kaspersky and I have used them in the past at home. Any others? The idea of using a Microsoft antivirus doesn't sit well with me.. Of course there's always the argument of "they know where the security holes are so they can protect them." But my answer to that is, "well, if they know where the holes are, they can fix 'em and not charge me for an antivirus product!" :-) John-AldrichTile-Tools _____ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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