Anyone know how to compose phone normalization rules for OCS 2007? I am having a nightmare with this, they use .Net regular expressions, and I am struggling to get to grips with them. Does anyone have any examples they'd care to share that are perhaps more straightforward than the ones supplied by MS in the install folders?
The reason I need to do this (I think) is because I have put all the mobile contact numbers in AD in international dialling code format because OCS doesn't recognise them any other way in the default install mode, and when users are trying to call them, it simply isn't working. Inputting the number manually into the software (without the +44 and just the leading 0) works fine. So I think it needs these normalization rules to interpret the non-international number formats....or I could be completely wrong and maybe someone needs to point out the error of my ways. I have no experience with OCS really, it has just been dumped on me to figure out, and now it is after 9pm and my head is starting to hurt. As usual, all tips, links, hints and verbal slaps gratefully received :-) -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." http://raythestray.blogspot.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
