Good luck :) I take it you have found the company phone number normalisation rules file on the OCS server ?
We spent a long time trying to get this to work with the Avaya communication manager, in the end I gave up with the trying to modify file on the OCS server and used the Avaya AES server to modify everything. I also told all the users, that they had to use the full international number, eg +44 207 123 1234, eventually everyone has got the hang of it. Going back to the file.... I found the following article that helped. http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=26 If you want to contact me off list to discuss further, feel free. Cheers Matt ____________________________ Matt Davies Director of International IT Operations General Atlantic 83 Pall Mall London SW1Y 5ES Tel: +44 207 484 3203 Fax: +44 207 484 2803 Mobile: +44 777 559 4265 ____________________________ From: James Rankin [mailto:[email protected]] Sent: 28 August 2009 21:45 To: NT System Admin Issues Subject: Re: OCS 2007 Call control 2009/8/28 Davies,Matt <[email protected]<mailto:[email protected]>> Are you doing call control or enterprise voice with OCS ? From: James Rankin [mailto:[email protected]<mailto:[email protected]>] Sent: 28 August 2009 21:09 To: NT System Admin Issues Subject: OCS 2007 Anyone know how to compose phone normalization rules for OCS 2007? I am having a nightmare with this, they use .Net regular expressions, and I am struggling to get to grips with them. Does anyone have any examples they'd care to share that are perhaps more straightforward than the ones supplied by MS in the install folders? The reason I need to do this (I think) is because I have put all the mobile contact numbers in AD in international dialling code format because OCS doesn't recognise them any other way in the default install mode, and when users are trying to call them, it simply isn't working. Inputting the number manually into the software (without the +44 and just the leading 0) works fine. So I think it needs these normalization rules to interpret the non-international number formats....or I could be completely wrong and maybe someone needs to point out the error of my ways. I have no experience with OCS really, it has just been dumped on me to figure out, and now it is after 9pm and my head is starting to hurt. As usual, all tips, links, hints and verbal slaps gratefully received :-) -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." http://raythestray.blogspot.com ________________________________ _____________________________________________________________ This e-mail (including all attachments) is confidential and may be privileged. It is for the exclusive use of the addressee only. If you are not the addressee, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify us immediately at [email protected]<mailto:[email protected]> . Thank You. -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." http://raythestray.blogspot.com ________________________________ _____________________________________________________________ This e-mail (including all attachments) is confidential and may be privileged. It is for the exclusive use of the addressee only. If you are not the addressee, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify us immediately at [email protected] . Thank You. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
