I just installed my first ocs2007r2 server last week in preperation to migrating from LCS2005sp1. We had a telephony pilot using the call control stuff (shim from nortel on a proxy) and the normalization rules were challenging to get through the logic. I will glance at the stuff in the config options monday and see if anything leaps out that might help.
For regex stuff, I would suggest RegexBuddy as a way to help. http://www.regexbuddy.com/ On Sat, Aug 29, 2009 at 4:37 AM, James Rankin<[email protected]> wrote: > I have found the file, yes. Thanks for the link, I will give it a try > Monday. This whole telephony integration thing is a bit of a steep learning > curve for a guy who has never had to manage any telephony at all in his > career until this current gig :-) > > 2009/8/28 Davies,Matt <[email protected]> >> >> Good luck J >> >> >> >> I take it you have found the company phone number normalisation rules >> file on the OCS server ? >> >> >> >> We spent a long time trying to get this to work with the Avaya >> communication manager, in the end I gave up with the trying to modify file >> on the OCS server and used the Avaya AES server to modify everything. >> >> >> >> I also told all the users, that they had to use the full international >> number, eg +44 207 123 1234, eventually everyone has got the hang of it. >> >> >> >> >> >> Going back to the file.... I found the following article that helped. >> >> >> >> http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=26 >> >> >> >> If you want to contact me off list to discuss further, feel free. >> >> >> >> Cheers >> >> >> >> Matt >> >> >> >> >> >> ____________________________ >> >> Matt Davies >> >> Director of International IT Operations >> >> General Atlantic >> >> 83 Pall Mall >> >> London >> >> SW1Y 5ES >> >> >> >> Tel: +44 207 484 3203 >> >> Fax: +44 207 484 2803 >> >> Mobile: +44 777 559 4265 >> >> ____________________________ >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> From: James Rankin [mailto:[email protected]] >> Sent: 28 August 2009 21:45 >> >> To: NT System Admin Issues >> Subject: Re: OCS 2007 >> >> >> >> Call control >> >> 2009/8/28 Davies,Matt <[email protected]> >> >> Are you doing call control or enterprise voice with OCS ? >> >> >> >> >> >> >> >> From: James Rankin [mailto:[email protected]] >> Sent: 28 August 2009 21:09 >> To: NT System Admin Issues >> Subject: OCS 2007 >> >> >> >> Anyone know how to compose phone normalization rules for OCS 2007? I am >> having a nightmare with this, they use .Net regular expressions, and I am >> struggling to get to grips with them. Does anyone have any examples they'd >> care to share that are perhaps more straightforward than the ones supplied >> by MS in the install folders? >> >> The reason I need to do this (I think) is because I have put all the >> mobile contact numbers in AD in international dialling code format because >> OCS doesn't recognise them any other way in the default install mode, and >> when users are trying to call them, it simply isn't working. Inputting the >> number manually into the software (without the +44 and just the leading 0) >> works fine. So I think it needs these normalization rules to interpret the >> non-international number formats....or I could be completely wrong and maybe >> someone needs to point out the error of my ways. I have no experience with >> OCS really, it has just been dumped on me to figure out, and now it is after >> 9pm and my head is starting to hurt. >> >> As usual, all tips, links, hints and verbal slaps gratefully received :-) >> >> -- >> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into >> the machine wrong figures, will the right answers come out?' I am not able >> rightly to apprehend the kind of confusion of ideas that could provoke such >> a question." >> >> http://raythestray.blogspot.com >> >> >> >> >> >> >> >> ________________________________ >> >> _____________________________________________________________ >> This e-mail (including all attachments) is confidential and may be >> privileged. >> It is for the exclusive use of the addressee only. If you are not the >> addressee, >> you are hereby notified that any dissemination of this communication is >> strictly >> prohibited. If you have received this communication in error, please erase >> all >> copies of the message and its attachments and notify us immediately at >> [email protected] . Thank You. >> >> >> >> >> >> >> -- >> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into >> the machine wrong figures, will the right answers come out?' I am not able >> rightly to apprehend the kind of confusion of ideas that could provoke such >> a question." >> >> http://raythestray.blogspot.com >> >> >> >> >> >> ________________________________ >> _____________________________________________________________ >> This e-mail (including all attachments) is confidential and may be >> privileged. >> It is for the exclusive use of the addressee only. If you are not the >> addressee, >> you are hereby notified that any dissemination of this communication is >> strictly >> prohibited. If you have received this communication in error, please erase >> all >> copies of the message and its attachments and notify us immediately at >> [email protected] . Thank You. >> >> >> >> > > > -- > "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into > the machine wrong figures, will the right answers come out?' I am not able > rightly to apprehend the kind of confusion of ideas that could provoke such > a question." > > http://raythestray.blogspot.com > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
