On 23 Jan 2010 at 12:13, Jon Harris  wrote:

> I would push the issue with the phone company. This would not be the 
> first time that someone made a configuration mistake and refused to 
> admit error. The issue may also be that they are allowing only one 
> internal ip to get FTP service and all others are blocked.

Are you on DSL or ISDN?  I once had an issue with a client connecting via ISDN 
(they couldn't get DSL there) where the ISDN modem was set to disconnect after 
15 seconds of inactivity and reconnect when activity started again.  Of course, 
the reconnection was at a different IP and any open SSL connections were 
dropped.  Their insurance agents often took >15 seconds between answers when 
filling out forms while on the phone with clients.

Once I reconfigured the ISDN to disconnect only after 180 seconds of inactivity 
their problems went away.

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
+-----------------------------------+




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