We have a consent form they must sign for us to send a fax or mailing so we 
could use that for emailing also. We can still send the data encrypted and give 
them the password over the phone.

James
  ----- Original Message ----- 
  From: paul d 
  To: NT System Admin Issues 
  Sent: Friday, May 14, 2010 8:47 AM
  Subject: RE: HIPAA Question


  They're usually referred to as Privacy or Security officers.  For example, a 
CISO.  For HIPAA, there can also be a compliance officer.
  And, to the OP, you'll eventually have to come up with some way to 
electronically deliver the data as it's part of the meaningful use act; you 
have to be able to give a patient their medical record by electronic means if 
they so desire.


------------------------------------------------------------------------------
  Subject: RE: HIPAA Question
  Date: Fri, 14 May 2010 10:09:32 +0100
  From: [email protected]
  To: [email protected]


  Good God please don't do that!  Password protected Word documents do not 
stand up to scrutiny.

  I don't work withy HIPAA at all, but I have worked within UK FSA and DPA 
guidelines for PII type data.  If the patient demands it, you can send it 
unencrypted (we did this with voice recordings on CD .. policy was all CDs/DVDs 
had to be encrypted, but if a customer demanded a recording of a call we could 
send an audio CD via Registered Post (they must sign)).

  Personally, I would advise the patient of the issues around this action and 
offer to post it via some recorded method.  If they wanted it electronically - 
perhaps you have some portal they can register on and log into to retrieve 
results?  If it has to be email, they could send you an email requesting it 
that you respond to (helps with audit trail).  I would suggest encryption - we 
use S/MIME a lot as it's easy for users in comparison to PGP and the like.

  Whatever you do, it should be based on having a policy and something your 
data protection officer (do you have such people in the US!?) and legal team 
are happy with.  Going outside the loop tends to get you fired if it goes pear 
shaped ...



  a



------------------------------------------------------------------------------
  From: John Cook [mailto:[email protected]] 
  Sent: 13 May 2010 21:34
  To: NT System Admin Issues
  Subject: Re: HIPAA Question


  Put it into a passworded Word doc and verbally give them the password. 



------------------------------------------------------------------------------
  From: James Kerr <[email protected]> 
  To: NT System Admin Issues <[email protected]> 
  Sent: Thu May 13 15:22:20 2010
  Subject: HIPAA Question 


  Guys, I have a quick HIPAA question. We work with people infected with HIV. A 
patient that lives out of state is asking us to email him info about his viral 
load. Any suggestions for how to email that info or get that info to him 
somehow? If the email content doesn't contain identifying info, is it ok? 

  James
   


 


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