Since everyone else is joining the recommend something other than A or B above game, I use the Easy Assist client which is bundled with LiveMeeting from Microsoft. Same tool PSS uses if you call them.
Thanks, Brian Desmond [email protected] c - 312.731.3132 From: John Aldrich [mailto:[email protected]] Sent: Monday, June 21, 2010 1:15 PM To: NT System Admin Issues Subject: Gotoassist vs LogMeIn Hey, guys... since I'm having to support remote users by phone, I thought I might be able to do a better job if I had some sort of way to log into the user's computer from remote. Since I'm behind a firewall and some users may be behind a router, I figure something like GoToAssist or LogMeIn Rescue might be the answer. It looks like GTA is less expensive than LMIR. Any thoughts as to which would be the better option for a single tech to support lots of remote users? [John-Aldrich][Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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