My vote always goes to TeamViewer.com Regards
Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "John Aldrich" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 21/06/2010 21:36 Subject: RE: Gotoassist vs LogMeIn Thanks to the folks who suggest ShowMyPC. I am going to give that a shot for the one-off support problems with remote users (assuming they can *see * the web! J) Looks like it?ll work like a charm. J From: Jay Dale [mailto:[email protected]] Sent: Monday, June 21, 2010 4:21 PM To: NT System Admin Issues Subject: RE: Gotoassist vs LogMeIn I purchased one license of Logmein Pro to put on my home PC, which then allowed me to put Logmein Free on my clients PC?s (with their permission, of course). This gave me full access at any time. Showmypc works in a pinch, but if it is going to be a regular or daily task, I would go the Logmein route. Jay Dale I.T. Manager, 3GiG Mobile: 713.299.2541 Email: [email protected] Confidentiality Notice: This e-mail, including any attached files, may contain confidential and/or privileged information for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and attachments, if any, or the information contained herein, is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. From: John Aldrich [mailto:[email protected]] Sent: Monday, June 21, 2010 3:15 PM To: NT System Admin Issues Subject: Gotoassist vs LogMeIn Hey, guys? since I?m having to support remote users by phone, I thought I might be able to do a better job if I had some sort of way to log into the user?s computer from remote. Since I?m behind a firewall and some users may be behind a router, I figure something like GoToAssist or LogMeIn Rescue might be the answer. It looks like GTA is less expensive than LMIR. Any thoughts as to which would be the better option for a single tech to support lots of remote users? This e-mail is intended only for the addressee named above. The contents should not be copied nor disclosed to any other person. Any views or opinions expressed are solely those of the sender and do not necessarily represent those of QUINN-Insurance Limited (Under Administration), unless otherwise specifically stated . As internet communications are not secure, QUINN-Insurance Limited (Under Administration) is not responsible for the contents of this message nor responsible for any change made to this message after it was sent by the original sender. Although virus scanning is used on all inbound and outbound e-mail, we advise you to carry out your own virus check before opening any attachment. We cannot accept liability for any damage sustained as a result of any software viruses. ==================================================================== QUINN-Insurance Limited (Under Administration) is regulated by the Financial Regulator and regulated by the Financial Services Authority for the conduct of UK business. ==================================================================== QUINN-Insurance Limited (Under Administration) is registered in Ireland, registration number 240768 and is a private company limited by shares. Its head office is at Dublin Road, Cavan, Co. Cavan. This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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