Note: Teamviewer and LogMeIn both have iPhone apps for remote control. The LogMeIn app (called LogMeIn Ignition) is not free, but works with the free version of the "client".
The TeamViewer app is free (for non-comercial use, there is a payed version as well. Honor rule applies.) Having had to fixed a user's permissions from the middle of nowhere, the LogMeIn Ignition app has helped me out more than once. I have yet to use the TeamViewer app on the iPhone as of yet, but if their desktop app is any indication, it should work very well. THT, --Matt Ross Ephrata School District ----- Original Message ----- From: Roger Wright [mailto:[email protected]] To: NT System Admin Issues [mailto:[email protected]] Sent: Mon, 21 Jun 2010 13:57:00 -0700 Subject: Re: Gotoassist vs LogMeIn > TeamViewer is my favorite for on-demand type remote access. The client only > needs to run a small executable - no installation required - and provide the > machine code and password and you're in! It's the most responsive tool I've > found and even let's you reboot and reconnect in safe mode - ideal for > malware cleaning. > > TeamViewer is free for non-commercial use; $700 one-time fee for a single > admin with unlimited connections. > > > Die dulci fruere! > > Roger Wright > ___ > > > > On Mon, Jun 21, 2010 at 4:52 PM, James Kerr <[email protected]> wrote: > > > In a pinch teamviewer is good. You just tell them to go to the site, it > > installs an activex or something like that then they get a number, you > > download the activex on your PC and input the number and you connect to > > their PC. > > > > ----- Original Message ----- > > *From:* John Aldrich <[email protected]> > > *To:* NT System Admin Issues <[email protected]> > > *Sent:* Monday, June 21, 2010 4:32 PM > > *Subject:* RE: Gotoassist vs LogMeIn > > > > Thanks. I don’t plan on doing regular connection to remote users’ > PCs, > > but there are times (such as one case recently where the user was having > > problems with Outlook) where you are really ham-strung because you can’t > * > > see* what the remote user is seeing. I’ll look at showmypc. > > > > > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > *From:* Jay Dale [mailto:[email protected]] > > *Sent:* Monday, June 21, 2010 4:21 PM > > *To:* NT System Admin Issues > > *Subject:* RE: Gotoassist vs LogMeIn > > > > > > > > I purchased one license of Logmein Pro to put on my home PC, which then > > allowed me to put Logmein Free on my clients PC’s (with their > permission, of > > course). This gave me full access at any time. > > > > > > > > Showmypc works in a pinch, but if it is going to be a regular or daily > > task, I would go the Logmein route. > > > > > > > > *Jay Dale* > > > > I.T. Manager, 3GiG > > > > Mobile: 713.299.2541 > > > > Email: [email protected] > > > > > > > > Confidentiality Notice: This e-mail, including any attached files, may > > contain confidential and/or privileged information for the sole use of the > > intended recipient. If you are not the intended recipient, you are hereby > > notified that any review, dissemination or copying of this e-mail and > > attachments, if any, or the information contained herein, is strictly > > prohibited. If you are not the intended recipient (or authorized to > receive > > information for the intended recipient), please contact the sender by > reply > > e-mail and delete all copies of this message. > > > > > > > > > > > > *From:* John Aldrich [mailto:[email protected]] > > *Sent:* Monday, June 21, 2010 3:15 PM > > *To:* NT System Admin Issues > > *Subject:* Gotoassist vs LogMeIn > > > > > > > > Hey, guys… since I’m having to support remote users by phone, I > thought I > > might be able to do a better job if I had some sort of way to log into the > > user’s computer from remote. Since I’m behind a firewall and some > users may > > be behind a router, I figure something like GoToAssist or LogMeIn Rescue > > might be the answer. It looks like GTA is less expensive than LMIR. Any > > thoughts as to which would be the better option for a single tech to > support > > lots of remote users? > > > > > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
