Try just a 'repair' first? That usually works for us.
On Wed, Jul 21, 2010 at 1:18 PM, John Aldrich <[email protected]>wrote: > One of my users is having problems with **all** his Office 2007 apps. No > matter which one you choose (and it happens to me too, if I log in with my > account) it crashes on open. I have already tried renaming his .dat files > for Outlook, but that didn’t fix it. It did allow Outlook to open normally, > but as soon as you click on an email to read it, it crashes. Excel and Word > don’t even open. > > > > Anyone seen this? I’m scanning for malware right now, but since nothing > else is “broken” it seems to me that the most likely explanation is that > some critical file that all three apps use got corrupted or something. The > user report it happened around 1PM today. > > > > Looking at his event logs, he’s been having intermittent issues with Office > for awhile (over a month) so my guess is “uninstall Office and reinstall” > will be the answer that ends up fixing the problem, but I thought I’d run it > by you guys. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > -- David _____________________ "The foundation of national morality must be laid in private families. ... How is it possible that Children can have any just Sense of the sacred Obligations of Morality or Religion if, from their earliest Infancy, they learn their Mothers live in habitual Infidelity to their fathers, and their fathers in as constant Infidelity to their Mothers?" --John Adams, Diary, 1778 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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