Rule of Thumb: The Three "R's" of Microsoft
1) Reinitialize 2) Reboot 3) Reinstall On Wed, Jul 21, 2010 at 4:24 PM, John Aldrich <[email protected]>wrote: > Thanks. I’ll give that a shot. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* David [mailto:[email protected]] > *Sent:* Wednesday, July 21, 2010 4:23 PM > *To:* NT System Admin Issues > *Subject:* Re: Office 2007 strangeness > > > > Try just a 'repair' first? That usually works for us. > > > > On Wed, Jul 21, 2010 at 1:18 PM, John Aldrich < > [email protected]> wrote: > > One of my users is having problems with **all** his Office 2007 apps. No > matter which one you choose (and it happens to me too, if I log in with my > account) it crashes on open. I have already tried renaming his .dat files > for Outlook, but that didn’t fix it. It did allow Outlook to open normally, > but as soon as you click on an email to read it, it crashes. Excel and Word > don’t even open. > > > > Anyone seen this? I’m scanning for malware right now, but since nothing > else is “broken” it seems to me that the most likely explanation is that > some critical file that all three apps use got corrupted or something. The > user report it happened around 1PM today. > > > > Looking at his event logs, he’s been having intermittent issues with Office > for awhile (over a month) so my guess is “uninstall Office and reinstall” > will be the answer that ends up fixing the problem, but I thought I’d run it > by you guys. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > > > > -- > David > > _____________________ > > > "The foundation of national morality must be > laid in private families. ... How is it possible > that Children can have any just Sense of the > sacred Obligations of Morality or Religion if, > from their earliest Infancy, they learn their > Mothers live in habitual Infidelity to their > fathers, and their fathers in as constant > Infidelity to their Mothers?" > > --John Adams, Diary, 1778 > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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