Or even divisions of HP... On Thu, Sep 16, 2010 at 12:53 PM, Ben Scott <[email protected]> wrote:
> On Tue, Sep 14, 2010 at 6:22 PM, Rohyans, Aaron <[email protected]> > wrote: > > Cisco doesn’t offer power supply or fan replacements in their > > warranty… All HP is doing here is offering free brakes/tires with every > car > > purchased… big deal. How many are we anticipating on replacing? And in > the > > grand scheme of things, how much is this really going to cost you (or not > > cost you)? > > Well, if I have to replace a $2000 switch because a $1 fan failed, > quite a bit. > > > Cisco only supports their product 5 years after EoL… Well, there’s > > a reason the product went EoL… and more than likely, it’s had an already > > extensive career in the network. > > In my experience, in many organizations, network equipment has a > much longer lifecycle than computers. A great many places *still* > don't need anything more than 100 megabit to the desktop. So a 10-15 > year usable lifetime isn't unrealistic. Obviously some shops need to > upgrade more often than that, but many don't. > > I like that with ProCurve, I get to decide when my equipment is > obsolete; HP doesn't do it for me. > > > Cisco doesn’t offer free TAC support. OK, but does HP offer free > > support on all their products, or just ProCurve? > > What does that have to do with what switch I should buy? > > By that logic: Cisco owns LinkSys, LinkSys's stuff is cheap consumer > crap, therefore, all of Cisco's stuff must be cheap consumer crap. > > > I can almost guarantee they don’t see the types of issues Cisco > > sees, let alone do they have the technical depth that Cisco does in the > > TAC. You get what you pay for – or don’t pay for. > > I believe HP has been making switches longer than Cisco has. They > certainly got a huge installed base, and have extensive layer two > experience and knowledge. If you're talking routers, yes, Cisco has a > definite edge. But we're talking switches. > > > I highly doubt HP guarantees next day delivery on all RMA items… there’s > > fine print there somewhere (or conveniently excluded). > > They do indeed promise immediate shipment via next day carrier. > Strictly speaking, "delivery" is up to the carrier, I presume. In my > experience, if HP doesn't have your part they'll ship you something > better. > > Until recently, the *entire* ProCurve warranty statement was > (paraphrased), "HP guarantees the product against defects in materials > or manufacture for the lifetime of the product." That's it. Full > stop. One sentence. It's since grown come caveats for software and > GBIC modules, but it's still very short and straight-forward. I wish > more companies would take the lesson. > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
