Man! David hit it right on the head. Nice job. 
----- Original Message ----- 
From: "David Lum" <[email protected]> 
To: "NT System Admin Issues" <[email protected]> 
Sent: Wednesday, September 22, 2010 7:17:21 PM 
Subject: Kick Ass Sysadmin (was RE: It appears that the Symantec Virus has 
affected PGP already) 


The place with the ad you mean? I don't remember, but here's one in NY that is 
not completely different: 
http://www.linkedin.com/jobs?viewJob=&jobId=1007553 

I do think I am generaly kick-ass, just don't call me an expert at anything. My 
specialty is the near-vertical leanning curve that is needed on an occcasional 
basis. I get stuff like this almost every month: 
Q. "Hey Dave, is this possible?" 
-or- 
"Hey this infrastructure piece is down and the guy who usually manages it is 
out and there's no documentation, can you make it work?" 

In both cases: 
A. "No clue..I mean in theory it is somehow possible" <run off>  <back in 45 
minutes> "yeah we can do it, here's a script/tool/some other clever 
capability". 

The answer of course sometimes comes from this list, or Exchange list, or 
Michael B. Smith. 

Ok I'm not kick ass at all, but I know how to contact a LOT of guys who are... 

Dave "my expertise is knowing experts and how to contact them" Lum 

From: Steven M. Caesare [[email protected]] 
Sent: Wednesday, September 22, 2010 1:46 PM 
To: NT System Admin Issues 
Subject: RE: It appears that the Symantec Virus has affected PGP already 






Hehe.. type of org? 



-sc 






From: David Lum [mailto:[email protected]] 
Sent: Wednesday, September 22, 2010 2:26 PM 
To: NT System Admin Issues 
Subject: RE: It appears that the Symantec Virus has affected PGP already 



That reminds me, I was looking at job openings and once place had the job 
description on their website “looking for someone who is kick ass at finding 
technical solutions…”. Being an informalish kind of guy, I was tempted to apply 
just based on that kind of verbiage. 



Still like %dayjob% enough to not apply though… 



Dave 





From: Steven M. Caesare [mailto:[email protected]] 
Sent: Wednesday, September 22, 2010 10:16 AM 
To: NT System Admin Issues 
Subject: RE: It appears that the Symantec Virus has affected PGP already 



I’m using that on my next technical evaluation summary. 



-sc 






From: David Lum [mailto:[email protected]] 
Sent: Wednesday, September 22, 2010 12:39 PM 
To: NT System Admin Issues 
Subject: RE: It appears that the Symantec Virus has affected PGP already 



The product itself is the bombdiggity, I am hoping beyond hope this slow 
support is an anomaly. 





From: Steven M. Caesare [mailto:[email protected]] 
Sent: Wednesday, September 22, 2010 8:45 AM 
To: NT System Admin Issues 
Subject: RE: It appears that the Symantec Virus has affected PGP already 



Of course. It’s because we had planned on using it… 



-sc 






From: David Lum [mailto:[email protected]] 
Sent: Wednesday, September 22, 2010 10:50 AM 
To: NT System Admin Issues 
Subject: It appears that the Symantec Virus has affected PGP already 



We demoed PGP full disk encryption very early this year and in April ponied up 
for the licenses. Up to that point PGP support was fine – not spectacular, but 
good enough and quite consistent. 



Full rollout (260 systems) started last week, and I’ve had very little success 
with the responses from tech support requests this month. 

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION 
(Desk) 971.222.1025 // (Cell) 503.267.9764 



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