I ran in to the replacement issue on my web filter, turned out it was much cheaper to just buy a new box. I wonder how they price the virtual spam appliance. They obviously can't sell any hardware warranties with it.
________________________________ From: Bill Humphries [mailto:[email protected]] Sent: Thursday, September 23, 2010 2:53 PM To: NT System Admin Issues Subject: Re: Spam appliances/services Good things about the barracuda that standout are no per user licensing and easy to setup for multiple domains with or without ldap lookups. Since looking at other options, I really like the ease and flexibility of how it handles domains. One bad thing that negates some of its price savings: While software support is included in your yearly licensing, hardware support is not. You have to purchase their instant replacement service in addition and it costs about the same as a yearly software/energize updates. We have a client that had a mirror fail near the end of a three year license on a barracuda 400. Options from barracuda: Pay $700 and ship it to them. Turnaround of at least 3 weeks. Other option: Pay $3k for the past three years of instant replacement coverage and they will overnight a box. So, you can get a 400 box with five years of updates bundled with it for $8k, but you need to also pay $4k if you want barracuda to help with a hardware failure. Bill N Parr wrote: <!--[if mso 9]--> <!--[endif]--> +1 on the Barracuda, been using one for 4-5 years now. Using global policy and once I had the spam and ham trained it was set and forget. ________________________________ From: Jim Holmgren [mailto:[email protected]] Sent: Thursday, September 23, 2010 9:52 AM To: NT System Admin Issues Subject: RE: Spam appliances/services Barracuda. No per-user fees, very configurable and awesome tech support. I had them at %previousjob% and am trying like heck to get them in at %currentjob%. They'll even send you a 90 eval unit for free if you want to try it out. Jim Holmgren Manager of Server Engineering XLHealth Corporation The Warehouse at Camden Yards 351 West Camden Street, Suite 100 Baltimore, MD 21201 410.625.2200 (main) 443.524.8573 (direct) 443-506.2400 (cell) www.xlhealth.com From: Tom Miller [mailto:[email protected]] Sent: Thursday, September 23, 2010 10:45 AM To: NT System Admin Issues Subject: Spam appliances/services Folks, I'm in the market to replace my current spam filter. Google Message Security looks pretty good as a service, although it's pricing for us. I've heard good things about Barracuda SPAM and Virus filter, as well as M+ from Messaging Architects. Sorry Sunbelt, we don't run Exchange so your product is out. Anyone have any comments on those products and have any to add? I would for the most part like something to be configured and not to have to constantly tweak it. Also users need to be able to see what's blocked and unblock a message if they want. 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