Are all the DVD drives the same make/model/firmware? Does the drive disappear while actively being used?
If you said Yes and Yes, check for a firmware update for the drives. Had a similar problem with a BD-ROM drive, firmware update fixed it right up. Carl From: [email protected] [mailto:[email protected]] Sent: Wednesday, September 29, 2010 9:09 PM To: NT System Admin Issues Subject: Strange disappearing DVD Drive. We have a batch of Optiplex 755 Ultra Small Form Factors that the DVD Drive just disappears. We can usually pull the drive out and reinsert and it comes back up. These were Acronis images, but I cannot find anything to try other than do a new build, which is not an option at this point. Any ideas? Thx Greg Sweers CEO <http://www.acts360.com/> ACTS360.com P.O. Box 1193 Brandon, FL 33509 813-657-0849 Office 813-758-6850 Cell 813-341-1270 Fax ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
