I still remember one user telling me not to click OK when Outlook was asking to empty the Deleted Items. So I ask why that is such a big deal. ..... He answers, that's where I keep my archive, all my email..... He had all his mail there, because it's so easy to move there, just press delete and it's in the archive.
I was silent for a moment, then asked him if he put his important papers in the waste bin because it was so nice close to his desk. I think he changed it after that, but am not 100% sure. Rene On Wed, Dec 1, 2010 at 11:51 PM, Pat Smith <[email protected]>wrote: > I had a user call me one day from a remote location complaining about weird > menus popping up on her screen. And the menus were different, depending on > what app she was in. Knowing she was a laptop user, I asked her if she had > her laptop connected to an external mouse/keyboard/monitor. She said yes to > all 3. My first thought was, something got trapped in the laptop when she > shut the lid, and it’s pushing the right mouse button on the touchpad. > > > > So, I ask her to open her laptop and check to make sure there were no > foreign objects in there. > > > > Here it comes, are you ready?.... > > > > She says “Ok, but I’ll have to move my monitor first”!! Stunned silence > from my end! > > > > She had sat her CRT monitor on her LAPTOP! After I managed to get my voice > back and ask her if she had, in fact, sat that behemoth of a monitor on her > brand new laptop, I hear her in the background on the speaker phone….”Is > that bad?” > > > > Pat Smith > > Herzog Companies > > > > *From:* John Aldrich [mailto:[email protected]] > *Sent:* Wednesday, December 01, 2010 1:32 PM > > *To:* NT System Admin Issues > *Subject:* Stupid User Tricks > > > > Got a call from a user across town who was having trouble with sounds on > his PC, so I knew there was an extra set of speakers at his building and > told him to try those. 10 minutes later, he calls me back saying those don’t > work either, so I log into his computer using VNC so I can see what he’s > seeing and check his sound config… turns out he’d clicked on “mute all”. > Duh! No wonder his sound wasn’t working. :D > > > > [image: John-Aldrich][image: Perception_2] > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
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