*shudder*
From: Pat Smith [mailto:[email protected]] Sent: Wednesday, December 01, 2010 5:52 PM To: NT System Admin Issues Subject: RE: Stupid User Tricks I had a user call me one day from a remote location complaining about weird menus popping up on her screen. And the menus were different, depending on what app she was in. Knowing she was a laptop user, I asked her if she had her laptop connected to an external mouse/keyboard/monitor. She said yes to all 3. My first thought was, something got trapped in the laptop when she shut the lid, and its pushing the right mouse button on the touchpad. So, I ask her to open her laptop and check to make sure there were no foreign objects in there. Here it comes, are you ready?.... She says Ok, but Ill have to move my monitor first!! Stunned silence from my end! She had sat her CRT monitor on her LAPTOP! After I managed to get my voice back and ask her if she had, in fact, sat that behemoth of a monitor on her brand new laptop, I hear her in the background on the speaker phone .Is that bad? Pat Smith Herzog Companies From: John Aldrich [mailto:[email protected]] Sent: Wednesday, December 01, 2010 1:32 PM To: NT System Admin Issues Subject: Stupid User Tricks Got a call from a user across town who was having trouble with sounds on his PC, so I knew there was an extra set of speakers at his building and told him to try those. 10 minutes later, he calls me back saying those dont work either, so I log into his computer using VNC so I can see what hes seeing and check his sound config turns out hed clicked on mute all. Duh! No wonder his sound wasnt working. :D ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
