I used to have users that did that, until we configured the Mailbox Manager to clean them out. Now they keep all their Sent items. *sigh*
From: Rene de Haas [mailto:[email protected]] Sent: Thursday, December 02, 2010 4:41 AM To: NT System Admin Issues Subject: Re: Stupid User Tricks I still remember one user telling me not to click OK when Outlook was asking to empty the Deleted Items. So I ask why that is such a big deal. ..... He answers, that's where I keep my archive, all my email..... He had all his mail there, because it's so easy to move there, just press delete and it's in the archive. I was silent for a moment, then asked him if he put his important papers in the waste bin because it was so nice close to his desk. I think he changed it after that, but am not 100% sure. Rene On Wed, Dec 1, 2010 at 11:51 PM, Pat Smith <[email protected]> wrote: I had a user call me one day from a remote location complaining about weird menus popping up on her screen. And the menus were different, depending on what app she was in. Knowing she was a laptop user, I asked her if she had her laptop connected to an external mouse/keyboard/monitor. She said yes to all 3. My first thought was, something got trapped in the laptop when she shut the lid, and it's pushing the right mouse button on the touchpad. So, I ask her to open her laptop and check to make sure there were no foreign objects in there. Here it comes, are you ready?.... She says "Ok, but I'll have to move my monitor first"!! Stunned silence from my end! She had sat her CRT monitor on her LAPTOP! After I managed to get my voice back and ask her if she had, in fact, sat that behemoth of a monitor on her brand new laptop, I hear her in the background on the speaker phone...."Is that bad?" Pat Smith Herzog Companies From: John Aldrich [mailto:[email protected]] Sent: Wednesday, December 01, 2010 1:32 PM To: NT System Admin Issues Subject: Stupid User Tricks Got a call from a user across town who was having trouble with sounds on his PC, so I knew there was an extra set of speakers at his building and told him to try those. 10 minutes later, he calls me back saying those don't work either, so I log into his computer using VNC so I can see what he's seeing and check his sound config... turns out he'd clicked on "mute all". Duh! No wonder his sound wasn't working. :D ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
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