Well, we didn't go through Dell... they wanted about 3 times what we paid
for it on Amazon. :-) I've contacted the vendor and we'll see...but I
thought maybe there might be a way to reset the "counter" or something.




-----Original Message-----
From: Kramer, Jack [mailto:[email protected]] 
Sent: Monday, February 21, 2011 1:29 PM
To: NT System Admin Issues
Subject: Re: Dell battery replacement still giving warning

Isn't there a standard 1-year warranty on the D-series batteries? We
usually go through the battery's life every year and a half to two years.
If it's already failing I'd call Dell and have them get you a new one.

----
Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955




On 2/21/11 1:04 PM, "John Aldrich" <[email protected]> wrote:

>My Google-Fu is failing me today. One of my users told me late last year
>that he was getting a warning on his laptop that his battery was reaching
>the end of it's useable life, so I bought him a replacement. His new
>battery
>is saying the same thing and is only lasting about 45 minutes at most,
>even
>after several full discharge and recharge cycles.
>Is there a trick to resetting the lifetime counter on these things? I
>think
>he's got a Latitude D-series.
>
>
>
>
>
>
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