Thanks... the first didn't really apply, at least not the "battery troubleshooting utility." That's for a different series of Latitude laptops. This is a D531 Latitude. I did try the "battery reset" in the second link, but that didn't make any difference either. The same "end of life" message came up. I've got an email into the vendor who sold us the battery and I think they just sold us a non-refurbed used battery as a refurb. Whether that was by design or by accident, I don't know, but I think they'll make good on the problem.
From: [email protected] [mailto:[email protected]] On Behalf Of Lee Douglas Sent: Monday, February 21, 2011 1:49 PM To: NT System Admin Issues Subject: Re: Dell battery replacement still giving warning Maybe these will help http://www.ehow.com/how_5047579_troubleshoot-dell-latitude-battery.html http://www.ehow.com/how_6902832_reset-dell-laptop-battery.html On Mon, Feb 21, 2011 at 1:39 PM, John Aldrich <[email protected]> wrote: Well, we didn't go through Dell... they wanted about 3 times what we paid for it on Amazon. :-) I've contacted the vendor and we'll see...but I thought maybe there might be a way to reset the "counter" or something. -----Original Message----- From: Kramer, Jack [mailto:[email protected]] Sent: Monday, February 21, 2011 1:29 PM To: NT System Admin Issues Subject: Re: Dell battery replacement still giving warning Isn't there a standard 1-year warranty on the D-series batteries? We usually go through the battery's life every year and a half to two years. If it's already failing I'd call Dell and have them get you a new one. ---- Jack Kramer Computer Systems Specialist University Relations, Michigan State University w: 517-884-1231 / c: 248-635-4955 On 2/21/11 1:04 PM, "John Aldrich" <[email protected]> wrote: >My Google-Fu is failing me today. One of my users told me late last year >that he was getting a warning on his laptop that his battery was reaching >the end of it's useable life, so I bought him a replacement. His new >battery >is saying the same thing and is only lasting about 45 minutes at most, >even >after several full discharge and recharge cycles. >Is there a trick to resetting the lifetime counter on these things? I >think >he's got a Latitude D-series. > > > > > > >~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > >--- >To manage subscriptions click here: >http://lyris.sunbelt-software.com/read/my_forums/ >or send an email to [email protected] >with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
