Are you launching powerpoint by clicking on the PPS file or starting it from its own shortcut? DDE or the file itself could be causing the problem.
Jeff On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich <[email protected]>wrote: > One of our senior managers (and one of the owners of the company) asked me > to look at his laptop (Windows XP) as he couldn't open a PowerPoint > presentation (*.pps). I have tried repairing it several times, but it just > won't run. It won't even run in "safe mode." I never get an error message, > but after I repair it and try to launch, it pops up the splash screen then > goes away. Nothing in the logs. I try to launch it again, it comes up with > a > message that Powerpoint failed to start properly, and do I want to start in > safe mode, click yes, and nothing happens. The third time it comes up and > says it failed to start in safe mode, do I want to try a repair install. > Infinite loop. > > Now, I don't know if Powerpoint *ever* worked on this laptop. The manager > got it used after the previous user left the company. I have not wiped and > reinstalled as I was not sure where the reinstall media was for that > laptop. > :-( > > Any ideas? > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
