I think I ruled out user-profile problems, as I could not get it to run as the user or as myself.
From: Jeff Bunting [mailto:[email protected]] Sent: Friday, April 15, 2011 2:55 PM To: NT System Admin Issues Subject: Re: PowerPoint 2007 won't run Could try as another user to rule out profile related problems, but no ideas other than that if office safe mode isn't working either. You might be able to do just an Office removal/reinstall instead of a whole wipe. This might help if uninstall isn't working: http://support.microsoft.com/kb/928218 On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich <[email protected]> wrote: Both. As I say, when you "repair" it, it briefly comes up with the splash screen and then dies. This is from clicking on the Powerpoint icon in the start menu or from clicking on the "powerpoint.exe" in the c:\program files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I click on the PPS file. From: Jeff Bunting [mailto:[email protected]] Sent: Friday, April 15, 2011 2:25 PM To: NT System Admin Issues Subject: Re: PowerPoint 2007 won't run Are you launching powerpoint by clicking on the PPS file or starting it from its own shortcut? DDE or the file itself could be causing the problem. Jeff On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich <[email protected]> wrote: One of our senior managers (and one of the owners of the company) asked me to look at his laptop (Windows XP) as he couldn't open a PowerPoint presentation (*.pps). I have tried repairing it several times, but it just won't run. It won't even run in "safe mode." I never get an error message, but after I repair it and try to launch, it pops up the splash screen then goes away. Nothing in the logs. I try to launch it again, it comes up with a message that Powerpoint failed to start properly, and do I want to start in safe mode, click yes, and nothing happens. The third time it comes up and says it failed to start in safe mode, do I want to try a repair install. Infinite loop. Now, I don't know if Powerpoint *ever* worked on this laptop. The manager got it used after the previous user left the company. I have not wiped and reinstalled as I was not sure where the reinstall media was for that laptop. :-( Any ideas? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
