Have you got an EdgeSight instance installed anywhere, or are you seeing any alerts coming through in the Health Monitor/Resource Monitor (can't remember the XenApp 5 name) when this problem occurs?
On 26 May 2011 17:08, Sohail Qadir <[email protected]> wrote: > It is Win 2003 R2 with Sp2 and office 2007. We have actually put in a new > physical server and have tried isolating the application to one specific > server but its happening on every server at a random time to random users. > > On Thu, May 26, 2011 at 11:43 AM, Tom Miller <[email protected]> wrote: > >> I would suggest you create an app for the problem application(s) and >> make them server-specific. Then you can at least determine if the issue is >> with one or both of your servers. >> >> This is Win 2008 R2? Office 2010 64 or 32? If Office, try a down version >> or 32 instead of 64, at least for testing. >> >> I had a similar issue. In one case the app had to be removed/re-installed >> on the XenApp server, on the other it was printer drivers (we use session >> printing). I think the event logs told me something was wrong for the first >> instance. >> >> the other thing I can think of is to check how you have your profiles >> configured. We use terminal server roaming profiles. Works okay except for >> occasionally when a user does something to fill up the allocated space. >> >> Tom >> >> >>> Sohail Qadir <[email protected]> 5/26/2011 11:33 AM >>> >> Hi Guys, >> I have an issue at one of my client site. We upgraded from 4.5 to xenapp >> 5.0 farm with 2 xenapp servers running on VM with about 100 users. Both Vm >> has 4 GB ram each and have enough space. >> Some of the users are having an issue where their session freezes when >> they are running office applications such as outlook, word and they cant do >> anything at that point except a hard shutdown. Also they are not able to >> reconnect to their sessions either. >> In the managment console, the session shows active and the user are not >> able to reload the application untill the Admin resets the active connection >> from the management console. >> So far we have troubleshooted the user side, we know that its not their >> connections, We have also created a new farm on a pyhsical server with the >> old secure gateway and the issue still exists. We also went ahead a patched >> both servers and the issue still exists. >> Any help would be greatly appreciated. >> Thanks >> Sohail Qadir >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> Confidentiality Notice: This e-mail message, including attachments, is >> for the sole use of the intended recipient(s) and may contain confidential >> and privileged information. Any unauthorized review, use, disclosure, or >> distribution is prohibited. If you are not the intended recipient, please >> contact the sender by reply e-mail and destroy all copies of the original >> message. >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." *IMPORTANT: The information in this email is CONFIDENTIAL. If its contents are disclosed in any way my lawyers will swoop down from black helicopters like Seal Team Six and drag you away with a black bag over your head. They will then take you to a secret prison and make you fight to the death with other people who dared to share this email. You will be given a large bowie knife and a supply of methamphetamines while I watch the said deathmatch and wager vast sums of money on who will be the winner. If the fight becomes boring or there is a stalemate, I will release rabid dogs and my two-stone cat into the arena to liven things up a bit. If these animals become in any way docile, I will squirt them with water pistols until they become a bit more temperamental.* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
