It happens to about 10 users at a random time. But it is those specific 10
users. Profiles are not big we have actually given them new default
profiles.

On Thu, May 26, 2011 at 11:49 AM, James Rankin <[email protected]>wrote:

> Does this just happen to specific users? Are you using a profile management
> solution? How big are their profiles?
>
> On 26 May 2011 16:38, Sohail Qadir <[email protected]> wrote:
>
>> We updated both windows and citrix. We are up to date on both  windows and
>> Xenapp patches.
>>
>>
>> On Thu, May 26, 2011 at 11:35 AM, James Rankin <[email protected]>wrote:
>>
>>> Are you up-to-date with all your Citrix XenApp patches? I noticed you
>>> mentioned patching but didn't specify whether this was Windows / Citrix /
>>> Office / hardware
>>>
>>>
>>> On 26 May 2011 16:33, Sohail Qadir <[email protected]> wrote:
>>>
>>>> Hi Guys,
>>>>
>>>> I have an issue at one of my client site. We upgraded from 4.5 to xenapp
>>>> 5.0 farm with 2 xenapp servers running on VM with about 100 users. Both Vm
>>>> has 4 GB ram each and have enough space.
>>>>
>>>> Some of the users are having an issue where their session freezes when
>>>> they are running office applications such as outlook, word and they cant do
>>>> anything at that point except a hard shutdown. Also they are not able to
>>>> reconnect to their sessions either.
>>>>
>>>> In the managment console, the session shows active and the user are not
>>>> able to reload the application untill the Admin resets the active 
>>>> connection
>>>> from the management console.
>>>>
>>>> So far we have troubleshooted the user side, we know that its not their
>>>> connections, We have also created a new farm on a pyhsical server with the
>>>> old secure gateway and the issue still exists. We also went ahead a patched
>>>> both servers and the issue still exists.
>>>>
>>>> Any help would be greatly appreciated.
>>>>
>>>> Thanks
>>>> Sohail Qadir
>>>>
>>>>
>>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>>>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>>>
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>>>
>>>
>>>
>>> --
>>> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
>>> the machine wrong figures, will the right answers come out?' I am not able
>>> rightly to apprehend the kind of confusion of ideas that could provoke such
>>> a question."
>>>
>>> *IMPORTANT: The information in this email is CONFIDENTIAL. If its
>>> contents are disclosed in any way my lawyers will swoop down from black
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>>> head. They will then take you to a secret prison and make you fight to the
>>> death with other people who dared to share this email. You will be given a
>>> large bowie knife and a supply of methamphetamines while I watch the said
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>>> my two-stone cat into the arena to liven things up a bit. If these animals
>>> become in any way docile, I will squirt them with water pistols until they
>>> become a bit more temperamental.*
>>>
>>>
>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>>
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>>> To manage subscriptions click here:
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>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to [email protected]
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>>
>
>
>
> --
> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
> the machine wrong figures, will the right answers come out?' I am not able
> rightly to apprehend the kind of confusion of ideas that could provoke such
> a question."
>
> *IMPORTANT: The information in this email is CONFIDENTIAL. If its contents
> are disclosed in any way my lawyers will swoop down from black helicopters
> like Seal Team Six and drag you away with a black bag over your head. They
> will then take you to a secret prison and make you fight to the death with
> other people who dared to share this email. You will be given a large bowie
> knife and a supply of methamphetamines while I watch the said deathmatch and
> wager vast sums of money on who will be the winner. If the fight becomes
> boring or there is a stalemate, I will release rabid dogs and my two-stone
> cat into the arena to liven things up a bit. If these animals become in any
> way docile, I will squirt them with water pistols until they become a bit
> more temperamental.*
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to [email protected]
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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