Hi All,

My alarm was originally installed by Obs Armed Response. I have two
residences on the same property. Each residence has its own alarm system
and they are connected to the same radio transmitter. I therefore pay one
monthly service fee.

Then switched to ADT because I was not happy with the service I was getting
from Obs Armed response.

ADT initially offered a very good monthly rate but I also experienced
exorbitant increases year on year. The final straw was when I had some
maintenance work done on the system by ADT and they insisted that I needed
to install an additional radio transmitter so that each alarm system would
have its own transmitter. This would of of course mean paying two
subscription fees every month. I argued that this was the way it had been
operating for years with no problems but ADT refused to budge on the issue.

I switched to Premier which at the time was offered me a monthly rate
approx half of what I was paying ADT. I currently pay R321 per month and I
am very happy with Premier's service.

I  was always very happy with ADT's operational service but their
commercial policies need to be reviewed, in my opinion.


Steve


On Tue, Jan 5, 2016 at 11:57 AM, Trevor Hughes <[email protected]> wrote:

> Hi All
>
> I received a fees hike from adt up to 451 per month from 1 Feb. I was
> appalled and called them. My current fee is 421 and they have now
> reduced that to 341 from 1 February
>
> I have been a customer since 2003 and I won my own equilment
>
> Please help with you fee
>
> 1. Fee per month
> 2. How long of have you been a customer
> 3. Do you own your own your own alarm
> 4 Are you happy with the fee you are paying
> 5. If you are on a special deal like pensioners rates or whatever
>
> I do not want to start any discussions or price wars with other
> prividers - run that in another thread - this is simply to help ADT
> subscribers get better value for their money
>
> I have save 80 rand a month of my current subscription by a simple
> phone call and 110 from what they wanted to increase it to
>
> I am interested in hearing about lower fees than 341
>
> Lets keep this to the answers fpr 1 to 5 and lets all benefit
>
> Thanks
>
> Trev
>
> --
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-- 
Steve Killick
Cell 084 447 5544
email: [email protected]

-- 
----------------------------------------------------------------------
OPS [Obsid Public Safety] - 24/7 control room 

TEL: 021-447-1066   or   072-063-1653
----------------------------------------------------------------------

EMERGENCIES:  10111

----------------------------------------------------------------------
ONW email: [email protected]
WEB: www.obswatch.org.za
FACEBOOK: facebook.com/obswatch
----------------------------------------------------------------------
Other Useful Obs Numbers: obs.org.za/obsdir

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